Frequently Asked Questions

How much does it cost?

There is NO COST to you. Testing is completely covered by health insurance. If you do not have insurance, then the cost of the test will is covered by the CARES Act.

What if I don't have insurance?

Everyone is entitled to COVID testing at no cost, regardless if you have insurance or not. If you have no insurance, no problem. As long as you have a government-issued photo ID and a valid social security number, your test will be billed to the CARES Act.

How do I book an appointment for a COVID test?

All appointments are scheduled online.

What is the test like?
When will I get my results?

Test results are available within 24 to 48 hours. Results should be released no longer than 72 hours after taking the test.

How do I get my results?
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What happens if my test is positive?
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When can I get the vaccine?
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It's been over 72 hours and I still haven't received my results. What do I do?

Please contact us at 213) 534 – 7258 or send us an email to [email protected] so we can assist you personally.

I can't register for my chosen time slot

Sometimes appointments fill up early in the day; if you’re having problems registering for a particular time slot, it is most likely already full. Try registering for a different time slot or day. You can also register for testing in a different city.

What do I need to bring to my appointment?

Please bring a government-issued photo ID and your insurance card. If you do not have insurance, please be ready to provide a valid social security number.

I still need help. Who can I contact?

We are always here to help. Please contact us at 213) 534 – 7258 or send us an email to [email protected] and we will get back to you as soon as possible.